Hospitality and Operations Assistant

We are looking for a Hospitality and Operations Assistant to manage our front-of-house facility.

About Us:

Fulwell 73, founded in 2005 by lifelong friends Ben Winston, Leo Pearlman, Ben Turner, Gabe Turner and James Corden. In the ensuing years, Fulwell has become one of the fastest-growing production indies in entertainment.

In the last year, standout projects included broadcast specials ‘An Audience with Adele’ and ‘Adele One Night Only’ (ITV & CBS), ‘The Kardashians’ (HULU), ‘The Grammys’ (CBS), ‘Friends: The Reunion’ (HBO Max), Elton John Live: Farewell from Dodger Stadium (Disney+), ‘Captains’ (Netflix & FIFA), and ‘All or Nothing: Juventus’ (Amazon).

From our offices in Islington, St. Katherines Dock, Sunderland, and Los Angeles, we produce award-winning content across all major media platforms, from theatrical releases to broadcast and digital content. We are fortunate to work with a broad group of clients across the UK and the US and including all major streamers. We hold ourselves and our teams to very high standards, and we pride ourselves on a committed pursuit of creative excellence in all we do.

Key Responsibilities

Hospitality:

Meet and greet clients, managing front-of-house hospitality
Set up daily facilities, including reception, edit suites, meeting rooms, and general communal areas
Ensure all client suites and communal areas are clean and stocked with supplies
Maintain the highest standards of the facility
Conduct regular checks on edit suites
Coordinate refreshments and meals for external clients when required
Organise client travel and courier bookings where necessary.

Operations:

Perform all general departmental and administrative/office duties
Perform routine building and office checks daily to maintain a high standard of presentation
Communicate and escalate issues to the Office and Facilities Manager
Order all stationery and monitor stock levels, ensuring office supplies are maintained
Liaise with building management/landlord and suppliers where necessary
Support with first aid and fire warden duties and communications
Responsible for opening and closing the facility ( flexibility required around client hours).

Skills, Knowledge & Expertise:

Experience of working previously as a front of house within the hospitality or service industry
Post production client services experience is advantageous
Experience of understanding IT systems and software packages
Strong administrative and organisational skills
Experience of coordinating travel and transport logistics
Excellent communication skills, both oral and written including excellent telephone skills
Excellent client services skills
Attention to detail and discretion.

Benefits

We offer an extensive benefits package that prioritises your wellbeing and professional development. Highlights include 25 days holiday, Bupa health coverage, flexible work arrangements, training opportunities, and more. Additionally, benefit from a wellbeing programme, a generous pension plan, and exclusive office discounts.

About Fulwell 73 Productions

Fulwell 73 is proud to operate across a range of television genres. We are dedicated to making cutting edge, fun and entertaining shows. We are currently developing new shows for a number of broadcasters, working alongside some of the leading talent, producers, directors and production companies in the UK.

To Apply:

Please CLICK HERE to see this role on our own careers site and apply.