Digital Cinema Technical Operator

We are seeking a Digital Cinema Technical Operator.

You will be working within our trailers and features mastering department and will be responsible for the creation of Digital Cinema Packages from receipt of the distribution master elements, through to the completion of the finished package.

About the Company
Since 1915, Deluxe has served as the trusted partner to the global entertainment industry: from the major Hollywood studios to new global content platforms, as well as leading local content producers, broadcasters and distributors around the world.

Our comprehensive offering of creative post-production and digital delivery solutions enables our clients to enhance and maximise the value of their content globally. We provide an end-to-end suite of services unrivalled in breadth, scale and global scope: high-end audio and visual post production for television and film; content management; content marketing; content localisation; and IP-based global distribution.

Deluxe is a Los Angeles-based company with operations in over 25 countries around the world. Whilst the International business of Deluxe comprises less than half of the revenue of the business today, we expect this share to increase substantially as we lead the international growth agenda for the business.

Deluxe is a best-in-class employer, with over 8,000 of the most respected technologists and artists in the industry. We foster a culture of ingenuity, passion and collaboration to support our clients and our people, in all their endeavours. 

Our company values:
  • Be Pioneers: We innovate and push for boundless creativity through curiosity.
  • Pursue Diversity: Different views and experiences are advantages. Our global presence gives us perspectives that drive better business.
  • Act with Integrity: We are honest and forthright in our dealings. Building trust builds a better company.
  • Take Ownership: We are accountable for ourselves, our colleagues, our clients and our company.
  • Collaborate: Together we are stronger. We deliver more success through shared goals and mutual support.
  • Exceed Expectations: We understand our colleagues’ and clients’ needs and always exceed expectations.

About the Role
Purpose of the job:
Deluxe Technicolor Digital Cinema are the leading provider of a broad range of Digital Film services and technologies to major Hollywood Studios and the Independent Film Market.

In this busy and demanding role, you will be working within the trailers/features mastering department and will be responsible for the creation of Digital Cinema Packages from the receipt of the distribution master elements, through to the completion of the finished package, including relevant quality checks where necessary.

You will be using industry standard and bespoke software to ensure that our clients’ demands are satisfied within their timescales and to a high standard. You should be able to work as part of a team operating 24/7.

Main Responsibilities:
  • To deliver a high quality of service to both internal and external clients.
  • To coordinate a wide range of technical tasks including but not limited to:
    • Preparation and encoding of DCDM elements
    • Creation of 2D and 3D DCPs (including Atmos, Auro, HFR and Censorship Cuts)
    • Technical QC of DCPs and related reporting
    • Point of contact for complex and time sensitive issues
    • Any other related duties as required
    • Creating all associated paperwork including but not limited to QC reports and master labels.
    • Feedback to account managers (and possibly directly to clients) where further information or detail is required.
    • Communicating, via phone, email and verbally with all appropriate departments regarding status of orders or any other relevant information.
    • Update the IT department on any issues that may affect operational efficiency. (e.g. equipment maintenance required)
    • Completion of ad-hoc project work as specified by your manager. Adhere to current policies and procedures relating to health and safety. Maintain an up to date knowledge of respective developments in film technologies. Act as an ambassador for the Company.

About You
Experience required:
  • Demonstrable experience of digital cinema mastering would be an advantage but not a necessity as full training will be provided.
  • The role will involve working with some of the latest digital cinema technologies including Clipster and Wailua. Familiarity of these or comparable systems would be desirable.
  • Successful candidates must be used to working to tight deadlines whilst producing high quality work. 
  • Experience within a similar post-production facility or digital cinema environment would be an asset.

Skills required:
  • Excellent organisational and interpersonal skills
  • Good analytical and problem solving skills
  • Strong IT literacy
  • Attention to detail and accuracy
  • Capable of working shift patterns
  • Competent in high pressure situations
  • Trustworthy with sensitive and confidential information
  • A natural multi-tasker with a methodical approach to work
  • Adaptability to changing workflows
  • Innate abilities
  • Polite and professional with a positive and optimistic approach
  • Ability to work well under pressure and maintain focus
  • Ability to work on own initiative as well as being a good team player
  • Flexible with the ability to work in a fast paced demanding environment
  • An understanding of film post production and associated technologies.

  • Positive attitude and proactive approach
  • Reliable and willing to learn
  • Good communication skills and the ability to interact at all levels within the organization and build credible relationships.

Working hours
Shift Pattern: 2 x 12 hour days, 08:00 – 20:00 then 2 x 12 hour nights, 20.00 - 08.00 / 4 days off. (This includes weekends & all bank holidays.)

Next Step
To Apply:
Please CLICK HERE to see this role on our own website and apply.