Soho

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FES Operations Manager
We are seeking an FES Operations Manager to oversee the FES team, working to integrate Dailies and Pulse, alongside the development of new workflows and product lines.
Job Introduction
The FES Operations Manager will reports to the Director of Business Operations. Working closely with the FES team – producers, operators and technical support, you will maintain strong relationships with Episodic, Features, VFX, Workflow, Sales, Engineering and the Software team based in LA.

The role is dedicated to overseeing the FES team, working to integrate Dailies and Pulse, alongside the development of new workflows and product lines.

About You
Key Skills Knowledge & Experience:
  • Excellent technical knowledge of Digital Dailies activities, with deep knowledge of camera formats along with the associated colour and metadata management including ALEs/CDLs/LUTs etc.
  • Strong knowledge of the DIT role and process on set
  • Good technical knowledge of Editorial and Conform activities including EDL / ALE manipulation, Conforms etc.
  • Understanding of Data & I/O Operations including LTO formats and operation
  • Strong networking and storage knowledge, NAS, SAN, GPFS etc.
  • Developed understanding of VFX Pulls and the associated colour management BLG, CDL, LUT etc.
  • Experience of (and interest in) digital production workflows used on high end feature and broadcast projects
  • A Logical Problem Solver with good Attention to detail and excellent communication skills
  • Experience of Monitoring/Reporting/Ticketing Tools
  • Experience of dealing with high profile clients
  • Provide technical support for Technicolor’s software library. They will have a good working understanding of Dailies (including camera file formats and associated colour management), VFX Pulls, Editorial and digital production workflows
  • The ability to conceptualise and communicate needs to the development team is desirable
  • Ability to travel/work on location, be it in a studio or on location abroad as and when required.

About the Role
Expectations & Responsibilities

Line Management:
  • Management of a team of senior team leaders in operations and technical support

Business Development:
  • Product lead on all client meetings/demoes/new projects to help productions understand and utilize products/services offered to facilitate their front-end requirements
  • Technical lead on developing new workflows to integrate new initiatives into the Front-End services group and streamline all operational design
  • Research & Development of new relevant products on the market, attendance at trade shows and actively participating in events as the ‘voice’ of Front-end cloud-based services
  • Explore ways to enhance and optimise data capture on location
  • Work with clients not familiar with ACES colour science, support and educate others to gain uptake of FES Products in an ACES workflow
  • Communicate API operations and developments in close conjunction with the Workflow team, to clients, driving integration with tools like ShotGun etc.
  • Work with sales to understand FES requirements of projects and design workflow/setup to help craft the project bids.

Product Development
  • Drive forward product development for all Front-End Service offerings (Pulse, Sonar, Rush etc), ensuring Broadcast and Feature teams are engaged and have a full understanding of the products
  • Develop commercial frameworks around all new initiatives/set-ups offered within Front-End services, to align with market and business requirements
  • Network with clients and potential clients, to see what features and process can be built into FES Product offerings.
  • Work with US development teams to feed in UK requirements/requests and ensure they are being added to sprints and delivered in a timely manner.
  • Gain a good understanding of the on-set workflow for both features and episodic to help integrate OSD & DayLight workflows seamlessly into Pulse.
  • Working with the US Team - Improve and maintain FES Products and stay up to date with developments/issues, including testing new builds
  • Work directly with Pulse Dev team on a technical level (formats, colour, workflow etc.)
  • Help the UK Producers to accurately capture and communicate feature requests to Pulse LA Team
  • Gain an insight into editorial processes and procedures to help productise/automate workflows where possible.

Operations/Support:
  • Work with local teams on a technical level e.g. DFE, I/O, DI Editors to help develop a unified understanding of FES Products across the business
  • Liaise with Production/Sales to understand upcoming projects. Review technical specifications and feed into FES workflows
  • Second support line for all FES Products
  • Develop relationships with the LA Colour Science team to drive pipelines towards HDR
  • Work in close alignment with the workflow supervisor manage and develop project pipeline from camera to conform
  • Understanding and troubleshooting for all storage/infrastructure relating to FES product line
  • Network overview of all FES products, escalating incidents to engineering and global network teams
  • Understand the full colour journey from camera capture all the way through to delivery and being able to give guidance to others on best operational/technical practices
  • Guide the FES team with workflows on set, and educate on how this affects the downstream pipelines for other departments
  • Support the testing of the complete FES process, for any project, prior to the start and during to ensure consistency
  • To meet current and upcoming needs of the project (new formats/camera/codecs, in camera, editorial and for backing-up)
  • Researching new system designs of onset projects
  • Overseeing onset projects to support technical operations as and when required.

Details
Hours of Work:
  • Please note, given involvement with US Studios, flexibility in work across the evening is considered important, especially as projects are being delivered. Acceptance of the often-unpredictable nature of projects and spikes in overall workload is critical to the role.

Next Step
To Apply:
Please CLICK HERE to see this role on our own careers site and apply.